WARRANTY & RETURNS
Dear customers. Before buying, be sure to read the FAQs menu to have a complete understanding of how my store works.
Basic Policies you can see below:
1. SELLER WARRANTY.
- The seller guarantees that all products in the store are as described.
An exception may be the size of the goods in inches, (since the conversion of centimeters to inches may be inaccurate).
Also, in some cases, the color or tone of the product may vary slightly.
- The seller is responsible for the safe packaging of the goods, as well as for the exact indication of the address of the recipient that is indicated by him (her) at the time of purchase.
- The seller is responsible for the conformity of the quantity and appearance of the goods to what is indicated on the purchase card when sent to the buyer.
- The seller is responsible for the integrity of the goods during delivery (the product must come to the buyer without damage)
2. IN WHICH CASES A SELLER NOT RESPONSIBLE?
- I am not responsible for the delivery time, as well as for how the postal workers will relate to the box with your goods;
- I am not responsible for tracking your package. But I can help you figure it out.
- I am not responsible for how the parcel will be delivered to you personally after arrival in your country.
- I am not responsible if the customs of your country require additional taxes. Each country has different rules and I physically cannot know them. But, I send all the packages as a gift, so the tax should not be charged, but everything is possible.
- I am not responsible if the courier did not find you at home or did not leave you a note about the parcel, and after that the parcel returned to my country. You must track the package yourself.
- I am not responsible for managing the parcel after it has left my country (as soon as the parcel leaves the customs office of my country, the parcel will be transferred to the postal service of your country and from that moment all calls, communication with postal representatives, or correspondence with them should be conducted by buyer)
- I am not responsible for how you will use my product, and if in this case the product will be damaged by you.
3. IN WHICH CASE A REFUND IS POSSIBLE?
- If the seler was unable to create his order in the specified lines, you can request a refund. (Sometimes it happens that the parcel was sent on time, but information about this was not entered in the orders menu, in this case no refund will be charged).
- Refund is possible if the goods arrived in a damaged condition. Or the seller can re-create and send the goods to you at his own expense.
- If another product came to you by mistake, you can request a refund or exchange at the seller’s expense.
- Refund is possible if you have not received your shipment within 6 weeks from the date of shipment.
4. WHEN CASE REFUND MONEY IS IMPOSSIBLE?
- Refund is not possible for erroneous purchases. This is due to the difficulties of working with PayPal in my country. If you bought our product by accident, or someone did it from your account with or without your consent, we do not refund it. In this case, the goods will be created and sent to you in any case.
Basic Policies you can see below:
1. SELLER WARRANTY.
- The seller guarantees that all products in the store are as described.
An exception may be the size of the goods in inches, (since the conversion of centimeters to inches may be inaccurate).
Also, in some cases, the color or tone of the product may vary slightly.
- The seller is responsible for the safe packaging of the goods, as well as for the exact indication of the address of the recipient that is indicated by him (her) at the time of purchase.
- The seller is responsible for the conformity of the quantity and appearance of the goods to what is indicated on the purchase card when sent to the buyer.
- The seller is responsible for the integrity of the goods during delivery (the product must come to the buyer without damage)
2. IN WHICH CASES A SELLER NOT RESPONSIBLE?
- I am not responsible for the delivery time, as well as for how the postal workers will relate to the box with your goods;
- I am not responsible for tracking your package. But I can help you figure it out.
- I am not responsible for how the parcel will be delivered to you personally after arrival in your country.
- I am not responsible if the customs of your country require additional taxes. Each country has different rules and I physically cannot know them. But, I send all the packages as a gift, so the tax should not be charged, but everything is possible.
- I am not responsible if the courier did not find you at home or did not leave you a note about the parcel, and after that the parcel returned to my country. You must track the package yourself.
- I am not responsible for managing the parcel after it has left my country (as soon as the parcel leaves the customs office of my country, the parcel will be transferred to the postal service of your country and from that moment all calls, communication with postal representatives, or correspondence with them should be conducted by buyer)
- I am not responsible for how you will use my product, and if in this case the product will be damaged by you.
3. IN WHICH CASE A REFUND IS POSSIBLE?
- If the seler was unable to create his order in the specified lines, you can request a refund. (Sometimes it happens that the parcel was sent on time, but information about this was not entered in the orders menu, in this case no refund will be charged).
- Refund is possible if the goods arrived in a damaged condition. Or the seller can re-create and send the goods to you at his own expense.
- If another product came to you by mistake, you can request a refund or exchange at the seller’s expense.
- Refund is possible if you have not received your shipment within 6 weeks from the date of shipment.
4. WHEN CASE REFUND MONEY IS IMPOSSIBLE?
- Refund is not possible for erroneous purchases. This is due to the difficulties of working with PayPal in my country. If you bought our product by accident, or someone did it from your account with or without your consent, we do not refund it. In this case, the goods will be created and sent to you in any case.