Shipping & Delivery

📄 Shipping & Delivery | Pagan Wooden Statues | Blagowood

Fast & Reliable Delivery for Your Wooden Figurines

We ship worldwide and ensure safe delivery of every order with careful packaging and trusted carriers.

This page summarizes our delivery terms. For complete details, please review our Shipping Policy and Return & Refund Policy.

🌍 Where We Ship

Worldwide delivery from our warehouses in Ukraine and the USA, depending on item availability.

Estimated standard delivery times after dispatch are shown in calendar days. These estimates are not guaranteed, as customs clearance, holidays, seasonal demand, and local carrier conditions may affect delivery. If you need an order by a specific date, please place it in advance.

  • United States: 5–12 days
  • Europe & UK: 6–16 days
  • Canada: 6–16 days
  • Australia: 12–16 days
  • Israel: 10–18 days
  • Other destinations: delivery time varies — please contact us for an estimate

Shipping costs are shown at checkout before payment. We do not offer free shipping.

📦 Order Processing & Packaging

Most made-to-order figurines are ready to ship within 3–10 business days, unless otherwise stated on the product page.

Each item is wrapped in protective bubble film. Multiple figurines may be packed in a single parcel if ordered together.

All shipments include tracking. Orders dispatched from Ukraine are normally sent by international air mail.

📲 Tracking & Notifications

Once your order is shipped, you’ll receive tracking details by email. Please provide a valid phone number and email address at checkout so the carrier or customs can contact you if needed.

Orders shipped with Ukrposhta can be tracked on the official Ukrposhta tracking page.

💼 Customs, VAT & Import Duties

We declare all parcels as merchandise at their actual value. We do not reduce invoice values or provide false customs declarations.

Any duties or taxes collected at checkout are included in your total. Import charges not collected in advance may be requested by customs or the local carrier and remain the customer’s responsibility.

📬 Address & Delivery Responsibility

We carefully prepare your order, provide tracking, and assist with available delivery information.

Please provide a complete address, monitor tracking, respond to the carrier or customs, and collect the parcel on time. If a parcel is returned because of an incorrect address, missed delivery, failure to collect it, failure to respond, or refusal of delivery, it may be resent at the customer’s expense or refunded after it returns to us, excluding shipping costs, subject to applicable law.

You may change the shipping address only before dispatch. Once a parcel is in transit, we cannot alter its delivery details.

🛡️ If Something Goes Wrong

If your order arrives damaged, contains the wrong item, or an address error was made by Blagowood, we will resolve the issue through a replacement or refund in accordance with our Return & Refund Policy.

Still have questions? Visit our FAQ page or Contact Us — we’re always happy to help.